I operate as Brian Reynolds Associates Limited (Registered Company No: 5163470). My Registered Office is at 25 Lakeside Road, London N13 4PS. I am committed to protecting the privacy and security of personal data. This policy tells you how I will collect and use your personal data, and what you should expect in respect of the personal information about you that I have collected.

The person with responsibility for our data protection compliance is me, Brian Reynolds, a Director (“the Data Protection Manager”). If you have any questions about my Privacy Policy or the information I hold about you, please email office@brianreynoldsassociates.com or write to me at the above address.

I am the data controller of the personal data that I keep and use, and I am therefore responsible for making sure that our systems, processes and people comply with the relevant data protection laws in respect of that personal data.

I will act in respect of personal data to comply with the six principles of the GDPR, which are:

  • lawfulness, fairness and transparency
  • purpose limitation
  • data minimisation
  • accuracy
  • storage limitation
  • integrity and confidentiality.

You have rights in respect of how your personal data can be processed. These include the right to:

  • request of a copy of your personal data
  • request that inaccurate data is rectified
  • request that your personal data is in certain circumstances erased or restricted

You have the right to complain to the Information Commissioner, which you can do by contacting the Information Commissioner’s Office (ICO) directly. Full contact details, including a helpline number, can be found on the ICO website. This website also has useful information on your rights and our obligations.

What information I collect about you

I collect information about you when you contact me, submit forms on my website, or place an order for my services. I also collect information when you voluntarily complete customer surveys or provide me with feedback. Website usage information is collected using Cookies (which are explained in more detail below).

How I will use the information about you

I principally collect information about you to fulfil requests for and about my services. If you are a new client, in order to undertake a projects for you, I may send your details to (and also use information from) credit reference agencies and fraud prevention agencies.

If you have consented to receive marketing information about my services, you may opt out at a later date. You have a right at any time to stop me from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email me to let me know.

If you have previously agreed to me using your personal information for direct marketing purposes, you may change your mind at any time by emailing office@brianreynoldsassociates.com or by clicking the unsubscribe link which appears at the base of my email newsletters and flyers.

I will not sell, distribute or lease your personal information to third parties unless I have your permission or am required by law to do so. I may use your personal information to send you promotional information about third parties which I think you may find interesting, but only if you tell me that you wish this to happen.

Access to your information and correction

You may request details of personal information which I hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to Brian Reynolds Associates Limited, 25 Lakeside Road, London N13 4PS, United Kingdom.

If you believe that any information I am holding on you is incorrect or incomplete, please write to me or email office@brianreynoldsassociates.com as soon as possible, at the above address. I will promptly correct any information found to be incorrect.


I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.


Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

Most web browsers allow some control of most cookies through the browser settings. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

My website is powered by WordPress, the well-known content management system that runs around 40% of the world’s websites. The WordPress system and several of its plug-ins use cookies in order to enable my website to function properly.

Other websites

My website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

I keep my privacy policy under regular review and I will place any updates on this web page. This privacy policy was last updated on 1 January 2021.